Retail
As the retail sector continues to evolve, we're delivering projects and programmes that are helping brands adapt and thrive.
Driving programme performance in the dynamic retail sector
For over a decade, retailers have been facing the twin challenges of rising e-commerce and changing consumer behaviour. To be competitive in today’s omni-channel retail environment, retailers have needed to ‘right-size’ their real estate portfolios, leveraging comprehensive retail sector services to adapt.
Retail project management, cost and commercial management and programme management are helping brands to adapt their portfolios to meet these challenges. Projects and programmes must be delivered at pace, while maintaining flexibility to allow for technological evolution and the integration of digital operations. Effective retail procurement strategies are crucial in this process.
Retail occupiers need to create experience-led destinations and environments that reflect the changing expectations of communities and consumers.
In a sector where price wars are constant, capital efficiency across existing assets and planned stores is fundamental. Retailers need to be able to scrutinise every aspect of expenditure, to ensure capital investments in bricks and mortar stores drive maximum value.
Delivering future-ready stores, dealerships and flagships for retail’s top brands
We've a track record in retail project management, cost and commercial management and programme management which spans the sector, from rapid roll-out programmes to high-profile flagship stores. Robust risk management of projects is needed to protect the reputation of top brands. For projects involving community stakeholder groups, regular and transparent communication is key to developing and sustaining support.
Our expert teams analyse and challenge objectives, design and construction to target value throughout programmes and projects, with our mechanical and electrical specialists unlocking operational savings. Our value-for-money assessments are a vital component of our procurement expertise. With world-class supply chain management and procurement strategies, we enable clients to leverage economies of scale in projects and programmes.
Our programme-level methodology, systems and tools – alongside peer group project benchmarking – enable intelligent programme management, informed decision making and reduced risk.
During the entire project the Turner & Townsend team showed a very proactive attitude with a solution-thinking mindset. The team is knowledgeable and used structured processes to manage the project.
NIO, The Netherlands
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Our solutions
Around the world, society’s needs are changing fast. That’s why clients are coming to us to help them set up and deliver their programmes using our global platform and local expertise.
We're specialists in retail and our teams are underpinned by our capabilities.
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Lisa Woodruff
Executive Vice President and North America Head of Real Estate
John Rogers
Regional Director – East Africa
Frederick Chua
Project Director
Barry Gater
Director
Jacquelina Dankfort
Country Manager, Mexico, and Business Generation Lead, Latin America
Gyles Hunton
Project Director, Dubai
Whitney Knuf Ahn
Vice President, Nashville Cost Centre Leader